First class Support and service

Estelle H.

"Flawless technical solutions at the highest level. Very fast completion of all orders. The service is excellent, speedy and uncomplicated. All questions and concerns were answered and dealt with unerringly. This allows you to focus on content instead of dealing with technical issues."

Promithea UG

"We had some problems with emails because we switched our name servers to CloudFlare. Mr. Mazenauer helped us to solve the problems within a few minutes. Thank you Orc Webhosting and especially Mr. Mazenauer.Now I recommend Orc Webhosting to everyone I know.Soon I will move my other websites to Orc Webhosting LLC as well."

Tom Z.

"Best support ever. I had a problem migrating my website. The staff solved the problem very quickly. It is a matter of trust and reliability. I am absolutely satisfied with the result and strongly recommend using this host."

Andreas B.

"Support in setting up the contact form with reCAPTCHA. The service was exceptional as always! All Saturday afternoon I was creating a website with a commercial software. After I uploaded it to the web server, there was an unexplainable error with the contact form and reCAPTCHA. On Saturday evening just before 10pm I opened a "ticket" asking for help. I left the office and when I arrived home 45 minutes later and checked the "ticket" had already been processed by support and the problem solved! Thank you very much!"

Joseph O.

"One of the best providers in the DACH region for sure. After a good 25 years as a technical consultant in the web business, I really appreciate the service I get here.A service partner always proves himself when you have a problem and after now more than 3 years as a customer and some technical challenges I don't want any other provider anymore.I have always been helped very quickly 24/7 and even with problems that had nothing to do with the booked services, I have always had a competent and service-oriented partner in ORC at my side.Always the first choice for me as well as for my customers and more than worth its price.With this review I would like to thank you for the good cooperation. Because I know all "important" providers in the DACH region for many years."

Rowita W.

"Excellent and all-round advice and support. Environmentally friendly hosting, absolutely reliable, friendly support and super price.I have newly moved to Orc since 2 weeks. They managed the move perfectly within a very short time. Everything technical worked flawlessly.I had many questions and ambiguities regarding the design of the new website and also here I got from Mr. Mazenauer very fast and competent help with the processing and very many good tips.My heartfelt thanks go to Mr. Mazenauer for your patience with me, for the friendly phone calls and the time you took for everything. I am more than thrilled and overwhelmed by their support. You immediately notice that they want to help. Without them I would have been lost.I will recommend and spread the word about Orc Web Hosting 100 % !"

Petra K.

"Great customer service, secure data, simple, straightforward & competent. ORC Webhosting offers a super service and you can always reach someone with questions and get quick, competent answers that help you immediately. There are people behind ORC Webhosting and not just "machines". Besides the very good hosting service, where we know our data is in safe hands, we especially appreciate the personal support and customer service at ORC Webhosting. We can therefore recommend ORC Webhosting without reservation! "

Aid X.

"First of all, I would additionally give more stars for the excellent customer support that ORC Webhosting maintains. With every problem, no matter what kind and what time, one is helped quickly and competently. The customer support is always available!The expertise at ORC Webhosting is incredible and stands above all the masses. TOP!We at EZY ONE are very happy and proud to have chosen ORC Webhosting as our hoster. All our customer websites are on ORC Webhosting and all new customers we move to ORC Webhosting.Greetings go out to Silvio Mazenauer!"

Irene M.

"Super customer service at a fair price. ORC Webhosting has become a loyal, reliable partner. Optimal customer service with exceptional commitment at a super price. What more could a man/woman want. Price/performance more than met. Highly recommended. Support fast and uncomplicated - even for beginners...."

Deanne M.

"Whenever I have a technical problem or question, I send in my ticket and Silvio always gets back to me promptly and helps me no matter what. He goes above and beyond."

Hermann O.

"Very good advice on changing domain. When installing an application on the site. Quick response to beginner questions."

Karim H.

"Created my new website with Boldgrid / WordPress and then had some problems during the upload. These were solved quickly (within hours) and competently by ORC. Super service and many thanks !"

Regula S.

"Been a customer for years and very satisfied. I have been a customer of ORC Webhosting GmbH for a long time and am very satisfied. I find the price-performance ratio excellent. I would also like to thank the support team: Thank you for your support for my concerns. I always get very nice and competent advice (even if I am sometimes complicated...). Simply Top! Best regards, Regula Strübin".

A.Y.

"Attention! Provider with lightning support! Top price/performance ratio! Account opening, domain transfer, homepage activation (including free import of existing websites) in record time (only a few hours)! Tickets are processed within minutes (!) and if necessary support is provided immediately ! Conclusion: UNCONDITIONALLY TEST!"

Jim M.

"ORC continues to do all they can for customer service. They have timely responses and solutions to my problems. Last time I wasn't able to find a solution myself so they just did it for me. Excellent service all the way!"

Joanna O.

"Over the years I have had several hosting providers for myself and my clients. So far, Starhosting has surpassed them all in terms of service and reliability, as well as features they have in their subscriptions. I always tell my clients to choose them as their service is fast and very helpful. Also, there are small limitations for web developers. Other providers have to ask you to change things on the server for which they charge a lot of money, and with Starhosting I can make such changes myself. As of this month, I have decided to become an affiliate partner with them because they are so good, which reminds me ... I still need to add this link on my website:-)"

C.S.

"The service of ORC Webhosting is simply great. With every problem, I get fast help, even if I messed up.I can highly recommend ORC-Webhosting for all those who attach great importance to super service! The know-how of ORC-Webhosting is outstanding and the response time is ultra fast. No matter what problem you get stuck yourself, ORC-Webhosting has the solution."

Sebastian S.

"Rarely do you get such personal, friendly and fast support from a service at such reasonable prices. I have had no downtime in the last 5 years and all my small issues have been resolved within minutes. They have everything you need: cPanel, WordPress Manager, Softalucous App Installer."

Roland W.

"Good I changed my web hosting to ORC, because here the support does not stop after the end of office hours, but is 24 hours/7 days. I needed the support at 22:00 and I was helped quickly and easily - and this even with the beginner package Easy 1. That's what I call performance! I was with Hoststar for way too long. I'm certainly in better hands here."

Christoph H.

"Transparent and intuitive website, very reliable service, very attractive fees and, above all, really impressive support: fast, friendly, efficient."

Amrit W.

"Always absolutely reliable and expeditious, serious price-performance ratio, such quality of service is a rarity nowadays, highly recommended."

Luke P.

"Best service ever. Cheap, reliable and very good support 24/7. I host my sites only there now. It's really hard to believe how good the support is."

Patrick K.

"Hosted several sites with ORC. Negative: none, Positive: support, technically up to date - PHP, MySQL, HTTPS etc.. - friendly, competent, incredibly fast responses, cheap, flexible, versatile offer, environmentally friendly and and and..."

Dino I.

"Top service! Already satisfied for years! The customer service of ORC Webhosting is excellent. I was a newcomer and had a question every now and then. These were always answered within a very short time.The portal is super clearly structured. I can only recommend it to everyone! The price / performance ratio is also perfect!"

Nina W.

"Very friendly, super fast and competent support. Green hosting! Easy to use interface. Was previously with a provider that wasn't particularly much cheaper, and am now happy as a snow queen that everything is finally working. Thanks ORC!"

Margrith D.

"Support super I can only praise the extremely competent advice and help in setting up my new website including e-mail. A very big compliment to the employee, Mr. Mazenauer, who guided me, an 82 year old lady without much internet knowledge, expertly through all the problems so that in the end everything worked perfectly again. I can highly recommend the company."

Othmar L.

"Top Service ORC Webhosting is fast in answering and processing requests. They also help beyond the "normal" daily business and are very friendly and accommodating."

Christoph C.

"Impressive customer service While moving my WordPress website to ORCWebhosting, I got totally lost and didn't know where up and down was. (Entirely my own fault, as ORCWebhosting has excellent structure and clarity. That's why I wanted to rein). I found help immediately under the help line and with Mr. Mazenauer, friendly, patient and competent. He first gave me good hints how to find my way around, but sent me an email very quickly after our conversation, because he surely had noticed that this might not be enough. Here is his message, which I found remarkable and therefore would like to quote: "I think it is better if you give us the access data to your old ... Account and we move the site for you.Since this is a WordPress the database must also be moved and that can get complicated." That happened and also another small problem was solved very quickly. Big thanks to such a customer service. Something like this can only be recommended."

Michael B.

"Simply brilliant! We have (meanwhile9 hosted all our domains with ORC because simply everything fits. What is very important for us, the support works perfectly, no matter at what time and on what day of the week. Keep up the good work!

Karin B.

"Top service and price performance ratio I am very satisfied with ORC web hosting, everything works like clockwork and the support is top!"

Mathias N.

"Super helpful support, attractive prices, comprehensive offer. Fast and competent help and advice! I got support with the transfer of my WordPress site, which is anything but a matter of course."

Darko H.

"I had a problem with a website, I contacted the customer service and the problem was solved extremely fast. I can only recommend ORC Webhosting GmbH, but not only because of the fast support, but because of all the other excellent features."

P. K..

"Extra Mile without ifs and buts! It all started with an HTTP ERROR 500 message. The support of ORC Webhosting GmbH did not end only with this error fix, but with great effort the team has fixed other "unpleasantnesses" with several plugins!"

Sonja I.

"My website is hosted by ORC since 2017. The support is there for me 24 h / 365 days. I heartily recommend ORC hosting. For all those who do not want to do without Swiss reliability and appreciate competence plus persistence in problem solving."

Sara S.

"Top price/performance and really great and lightning fast support!"

eb Media

"Positive: price-performance ratio, professionalism, quality, responsiveness to requests. I have been a customer of ORC Webhosting for almost 10 years. So a review is overdue 🙂 Almost 10 years is a very long time in this business and therefore a big compliment to ORC Webhosting. I must say that I have been working in the IT services segment for 35 years and during this time I have worked with numerous web hosts. So I think that my assessment is definitely based on a certain basis of comparison. What makes ORC Webhosting stand out as a solid partner: The very fast response time: you get an answer and support practically immediately in case of problems or questions. The high customer orientation: Here you as a customer are really still king. No putting off, no excuses, no waiting times, a high level of trust and flexibility. It is always flexibly made possible, what one just needs. The high reliability both in terms of dealing with customer concerns and the reliability of the servers. These work very stable and fast and are also very securely built and technically always up to date. Fair prices for fair performance: Quality has its price and here you get a lot for your money. Again and again you get e.g. access to the latest technical features, which have been solidly tested before. This is simply a pleasure. Many of my customers also host their websites and mail servers at ORC Webhosting. Also from this side I hear exclusively praise. Conclusion: Absolutely top!"