Test winner Swiss web host

ORC Webhosting GmbH is a leading Swiss web hosting provider with the best web hosting support in Switzerland. Test winner Swiss web host

testsieger schweizer webhosting provider

Best support in Switzerland

In the cmm360, Swiss hotlines are put through their paces and tested in terms of service level and competence. In line with the topic of this issue, we tested the service of Swiss web hosting providers in part 35.

The new company website is elaborately designed, the private blog is to go online or important e-mails have to be sent or received. And then the meltdown! Something isn't working because you probably overlooked something small yourself, didn't do an update or didn't activate a spam filter.

This usually happens at inopportune times, at the weekend or in the evening. Who can you ask? Who can help you quickly and easily so that the dream of your own website and online communication doesn't burst?

Happy are all those who know a hosting partner at their side in such a situation who is on hand quickly, competently and almost around the clock with advice and action, like ours Test winner ORC web hosting.

The results

Fast reaction times and the competence of the employees characterize the service of web hosting providers across the board. On the other hand, clear differences can be seen in the friendliness of the employees as well as in the degree of orientation and farewell.

Very high friendliness of the employees, quick recognition of needs and hidden concerns, solution orientation and a customer-oriented and active conversation clearly stand out from the average.

However, the following three services from web hosting providers attracted above-average positive attention: ORC Webhosting, Hostfactory and ServerTown are the top three service champions among web hosting providers.

The test winner: ORC web hosting

«We would like to thank you and are particularly pleased to emerge as the test winner in the cmm360 hotline test. Our efforts to put customer service first are bearing fruit. Our concern is not only the sale of reliable hosting and server solutions at a fair price-performance ratio, but above all customer satisfaction in the area of service and support. That is why we are not only available to our customers at any time via e-mail, but also by telephone in urgent cases.

At ORC Webhosting there are no machines or automatic systems at the end of the support hotline, but always real people. We respond individually and pragmatically to the wishes, concerns and requirements of our customers and help in a solution-oriented manner.

«Most customer inquiries reach us via the contact form on our website www.orcwebhosting.com as a support ticket or directly by e-mail. Depending on the complexity of the request, we always reply very promptly by e-mail, often by telephone if this is more effective. When it comes to customer service, our focus is primarily on personal contact from person to person,” emphasizes the company owner Silvio Mazenauer.

You can read the original article in the specialist magazine cmm360 here: The test winner was ORC Webhosting